our work

We’ve helped many entrepreneurs level up their brand and UX to compete above their weight class.

Our holistic approach combines strategy, branding, UX, design and technology to create a strong modern platform for digital growth.

BRAVE Leather

An iconic Canadian fashion brand and North America's top leather belt crafters, BRAVE came to brand pilot to up their DTC game and escape their legacy ecommerce platform while integrating a new ERP system.

  • brand strategy

  • messaging + copy

  • UX + design

  • migration

  • setup + integrations

POKOLOKO

This up-and-coming home and fashion brand had outgrown their original Shopify site and needed to rebuild from the brand up to deliver the next level of UX, brand engagement, site manageability and backend performance.

  • brand strategy

  • visual branding

  • creative direction

  • messaging

  • UX + design

  • setup + integrations

Thank you David and the brand pilot team for working with us to execute a complicated project...the results were a new, beautiful website [and] a more simplified and effective brand experience. We can't wait to take Poko to the next level with brand pilot!

— Jessie Lyon, pokoloko.com

Cara & Co

This was the third iteration we built for Cara & Co on Shopify, helping them scale their business 10x plus in over a four year period.

  • brand strategy

  • strategy advice

  • creative direction

  • messaging and copy

  • UX + design

  • setup + integrations

Rival House

As a start-up in the exciting alcohol-free beverage space, Rival House needed a quick build that really expressed their new brand and leveraged Shopify capabilities out of the gate. Working with the amazing folks at Bob’s Your Uncle, brand pilot delivered the site while advising on ecommerce strategies and tactics.

  • strategy advice

  • UX + design

  • setup + integrations

  • fulfillment solutions

Geary Market

One of Toronto's top catering companies decides on a Covid pivot, and brand pilot was there to help them create a new service offering and brand experience.

  • brand strategy

  • visual branding

  • strategy advice

  • UX + design

  • setup + integrations

From brainstorming to launch, the entire experience working with David and his team was brilliant. One of the keys to their success is an ability to assist with overall brand strategy, defining target markets and ensuring that the structure of the business maximizes the opportunities for growth.

— Cara Overduin, Cara & Co.

Maison Apothecare

A couple of years previous, David had built the first Shopify site for this local Ontario beauty brand with three stores. During the pandemic, they needed to double-down fast on ecommerce, so brand pilot helped them migrate quickly to Shopify Plus with an updated and streamlined UX with the latest modern code and site management features.

  • UX + design

  • strategy advice

  • setup + integrations

Brewista

An established innovator in the global specialty coffee space, Brewista was lagging in the North American market. David led their brand refresh and site redesign for the US market to go toe-to-toe with leading competitors.

  • brand strategy

  • visual branding

  • messaging

  • UX + design

  • strategy advice

  • setup + integrations

ACART Equipment

Canada’s leading medical storage supply company needed to modernize their online presence to open their digital channel, expand their market and improve sales and customer service processes. brand pilot built them a modern UX with many custom features and helped them update and streamline 20 years of legacy data at the same time!

  • visual branding

  • messaging

  • UX + design

  • strategy advice

  • setup + integrations

GRAINSTORM

An early DTC grocery brand with a unique product, a complex story and passionate customers.

  • brand strategy

  • visual branding

  • messaging

  • content marketing strategy

  • UX + design

  • setup + integrations

  • strategy advice

AirScape

A smart industrial product with a complex value proposition, brand pilot worked from the brand up to make the sales pitch clear and compelling, and then built a great modern UX around it, including custom widgets and checkout flows.

  • brand strategy

  • visual branding

  • messaging

  • content marketing strategy

  • UX + design

  • custom integrations

  • strategy advice

We felt confident from right when we began working with brand pilot. David was flexible, able to pivot and adapt to our sometimes changing requests and requirements. We love the end result, the creativity, how everything looks and works. We're very happy!

— Geoffrey Johnson, Enville Catering.

Wait, there’s more.

 

“We crushed last year’s numbers. Sales are up 50%, with avg order value up 30%.”

— Lucy Kitras, Kitras Glass

 

“The team made our vision a reality that is already boosting our performance metrics.”

— Dan Herndon, 5th & Baldwin

“The team is phenomenal for Shopify work and the entire branding and design package.”

— Radek Rosinski, AirScape

 

“Totally on point, honest and direct. Professionalism all the way from start to finish.”

— Kes Michaelides, Anazao

Come fly with us

Ready to level up your ecommerce? We work with established businesses and emerging brands to build modern Shopify sites, with state-of-the art branding, UX and backend. DTC and B2B.